We know that many dealers experienced difficulties submitting deals due to technical problems with NHTSA. We also know that these problems prevented some dealers from meeting the submission deadline for the CARS (Cash for Clunkers) program.

In something of a surprise move, NHTSA has developed a means for dealers to seek administrative relief in order to be paid under the CARS program. In order to submit a claim, a dealer must:

1. Provide a written description of the circumstances that prevented the dealer from submitting the claim.
2. Submit evidence showing that the circumstances were created by NHTSA.
   According to NHTSA, “Such evidence may include copies of correspondence, such as electronic mail, documenting that the dealer contacted the agency regarding issues with its application. The dealer must also present proof that the qualifying deal was made on or after July 1, 2009, but no later than August 25, 2009, 8 p.m. EDT, by submitting paper copies of all completed and signed supporting documents and certifications required.”
3. Mail your claim request and evidence no later than October 13, 2009.

For more details, visit the CARS website or click here.